Shipping policy

At Mama Glow Co, we are committed to delivering your orders in a timely and reliable manner. Please review the information below to understand how our shipping process works.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified by email.

Shipping Time & Delivery Estimates

Shipping times vary depending on the destination and product type. Estimated delivery times are as follows:

  • Standard Delivery: 7–15 business days

Please note that delivery times are estimates and may be affected by customs processing, carrier delays, holidays, or other factors beyond our control.

Shipping Rates

Shipping fees are calculated automatically at checkout based on your location and the weight of your order. Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and tracking link. Please allow some time for tracking information to update after shipment.

International Shipping

Mama Glow Co offers international shipping to selected countries. Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect or Incomplete Address

Please ensure that your shipping address is entered correctly at checkout. Mama Glow Co is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact our support team for assistance. We will work with our shipping partners to help resolve the issue as quickly as possible.

Contact Information

For any shipping-related questions, please contact us at:

Email: thebrockmanempiretbe@gmail.com

We aim to respond within 24–48 business hours.